Refund Policy

Thank you for shopping with Fablo. We aim to provide a smooth shopping experience. Please read our Refund & Return Policy carefully before making a purchase.

1. Eligibility for Returns

You may request a return or replacement if:

• The item is damaged, defective, or not as described.
• You receive the wrong product.
• The item has quality issues.

To be eligible for a return:

• The request must be made within 24 hours of delivery.
• The product must be unused, in original condition, and in the original packaging.
• You must provide proof of purchase (order number or invoice).

2. Non-Returnable Items

We do not accept returns for:

• Items that have been used or damaged after delivery
• Hygiene-related products
• Perishable goods
• Customized or personalized items
• Items marked as Final Sale

3. Refund Process

Once your return is received and inspected:

• We will notify you of approval or rejection.
• If approved, your refund will be processed within 5–7 business days.
• Refunds will be issued to your original payment method.

Note: Banks or payment gateways may take additional time to process the refund.

4. Replacement / Exchange

If the item is defective or damaged, we will offer:

• A replacement of the same product, or
• Store credit

5. Return Shipping

• If the return is due to our mistake (wrong or defective item), Fablo will cover return shipping costs.
• If the return is due to customer preference (e.g., change of mind, wrong size ordered), the customer is responsible for the return shipping fee.

6. Order Cancellation

• Orders can be cancelled within 12 hours of placing the order.
• Once the order is processed or shipped, it cannot be cancelled.

7. Damaged or Missing Items

If your order arrives damaged or missing items:

• Contact us within 24 hours of delivery.
• Provide photos or videos as proof for faster resolution.

8. Contact Information

If you have questions about returns or refunds, contact us:

Email: fablo.officialteam@gmail.com